MCP troubleshooting
Resolve connection, permission, and publishing problems.
The AI does not use Posteady
Ask explicitly: “Use the Posteady tool to show my connected accounts.” Check that Posteady is enabled in the client’s connections and follow its connection guide.
Authorization does not finish
Check popup blocking. If the authorization expired or stale credentials remain, remove and re-add the connection in the client. See MCP authentication for lifetimes and permissions.
An account is missing or permission is denied
Use list_workspaces and list_accounts to verify the target. Creator or above and current operation permissions are required. Check capabilities and reconnect the social account if its connection expired.
The client cannot upload a file
MCP media tools issue an upload URL; transferring bytes needs a separate PUT. If the client cannot transfer files, upload in Posteady and use list_media. See Upload media.
A successful request has not produced a visible post
An asynchronous success can mean acceptance. Call get_publish_status with jobId and check for published. At unknown, inspect the platform before deciding the next action.
How do I disconnect
Revoke access in Posteady settings under connected apps, and remove the connection from your AI client. Authorize through OAuth again if you reconnect.