Auto DM, comments & email

A comment comes in,
DMs, replies and emails go out automatically

Reply to keyword comments, send your link in a button DM, and collect follows and emails as leads. No separate ManyChat needed: switch it on inside Posteady, where you already publish.

9:41
cafe.moment

cafe.moment Want the new-menu recipe guide? Comment 'guide' below ☕

Comments

Works with Instagram, Facebook and Threads

Connect an account and only the actions that channel supports appear in the rule. See what each channel can do below.

FeatureInstagramInstagramFacebookFacebook PageThreadsThreads
Auto DM on comment (opening DM → link DM)SupportedSupportedNot supported
Keyword public reply · hide commentSupportedSupportedNot supported
Follow gate (ask for a follow before the link)SupportedNot supportedNot supported
Email gate (collect an email by DM)SupportedNot supportedNot supported
Download collected emails as CSVSupportedNot supportedNot supported
Resource email (PDF attachment)SupportedRules with the email gate onNot supportedSupportedTo the email in the comment
Auto-reply to incoming DM keywordsSupportedNot supportedNot supported

One comment becomes a conversation, and the conversation becomes a lead

Trigger → reply → DM → gate. Pick each step and the rule is done.

Deliver links in a button DM
An opening DM with a button goes first; when they tap it, the link DM follows. Platforms allow one private reply per comment, so that one message carries the button and opens a 24-hour conversation window. Up to 3 link buttons, with click tracking.
Keyword replies and comment cleanup
React when a comment contains or exactly matches your words, or to any comment at all. Replies rotate randomly among up to 3 variants, and unwanted comments are hidden automatically (deleted, on Instagram).
Ask for a follow or email first
Request a follow or an email before sending the link. Emails they reply with are saved as leads and can be exported to CSV. Available on Instagram.
Send resources by email too
Attach a PDF (up to 10MB) and email it instead of a link. On Threads, resources go to the email address left in the comment, with an unsubscribe link added automatically. PRO plan and up.

When to use it

Nobody has to sit at the keyboard every time comments pour in.

Lead magnets
Send PDF or checklist links by DM on a 'guide' comment, collect the email, and turn them into newsletter subscribers.
Giveaways and entries
Auto-reply to 'enter' comments with entry instructions by DM, and use the follow request to enforce the entry condition.
Recurring questions
Answer frequent comments like 'price' or 'booking' with a reply and a detail link DM right away. Attach a different rule to a specific post when needed.
Spam and abuse
Comments containing blocked keywords are hidden automatically. Keep the comment section under your brand posts clean.

Auto DM in 3 steps

As you pick each step in the builder, the phone preview draws the real screen.

  1. 1

    Choose the trigger and keywords

    On a comment or on an incoming DM. Pick any post or a specific one, then type the keywords to react to.

  2. 2

    Write the reply, DM and gates

    Fill in the public reply, the opening DM with its button, the follow or email request, and the link DM. To email the resource as well, just switch it on.

  3. 3

    Go live and watch the results

    From the moment it's on, sends, reads, clicks and CTR accumulate per rule. Check each event in the Logs tab and collected emails in the Leads tab.

Available from the CREATOR plan; resource emails from the PRO plan.